Lead Response
Prompt, polished inquiry response that protects the first impression and keeps momentum moving.
The Role
Private events need dedicated sales ownership.
Private dining, celebrations, group dinners, and corporate gatherings are operationally different from regular service. The booking process asks operators to respond quickly, qualify the inquiry, build the right proposal, secure terms, collect deposits, and hand a clean event plan to the team.
SOHO becomes the organized sales layer behind that process. We work as an extension of the venue’s brand so the team can remain focused on delivering a remarkable guest experience.
What SOHO Manages
From the first inquiry to the final BEO.
Sales Infrastructure
Proposals, contracts, CRM discipline, menus, deposits, and BEO handoff built into a repeatable process.
Venue-First Partnership
SOHO works within your brand voice and operational reality, not beside it as a disconnected outside vendor.
Built for Hospitality
A practical sales process that respects operations.
Inquiry qualification and response
Venue tours and client communication
Proposal and menu coordination
Contracts, deposits, and confirmation
CRM management and pipeline reporting
BEO preparation and execution handoff